Privacy statement Cargo Bike Mobility BV

09 november 2023

Your privacy is of great importance to Cargo Bike Mobility BV. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with information we learn about you.

If you have any questions, or would like to know exactly what information we keep about you, please contact Cargo Bike Mobility BV.


Contact form/Whatsapp

You can ask us questions or make requests using the contact form or via WhatsApp.

We use your e-mail address, telephone number and name and address details for this purpose. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response.

Provision to other companies or institutions

With the exception of the leasing company and the service partner, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime).

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time.

When you visit our online store for the first time, we will show a message with an explanation about cookies. We will ask for your agreement to the use of these cookies. You can disable the placing of cookies via your browser.

Google Analytics

We use Google Analytics to track how visitors use our online store. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.

Changes to this privacy statement

When our website changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

View, change and delete your data

If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below. You have the following rights: to receive an explanation of what personal data we have and what we do with it, to inspect the precise personal data we have, to have errors corrected, to have outdated personal data deleted, to withdraw consent, to object to a certain usage

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data of the wrong person.

To file a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

Cargo Bike Mobility BV.

Frankweg 43a
2153 PD Nieuw Vennep
frank@cargobikemobility.com